Sony fined $3.5 million for "misrepresenting PlayStation gamers' rights"
Ain’t this pocket change to them?
Doesn't matter. It's a lesson. Rights are not to be fucked with. Should have been 350M.
>Sony Europe made misleading representations to four consumers who believed they had purchased faulty PlayStation games. This occurred when Sony’s customer service representatives told them over the phone Sony Europe was not required to refund the game once it had been downloaded, or if 14 days had passed since it was purchased.
>faulty games
Based Australoids laying down the law on corpos regardless of how stupid the cause
Define how they were misrepresenting gamers rights. I don't really understand what that implies here.
Sony does have the shittiest customer service tbqh. Both times I had to contact them I had a really smug fuck on the phone.
Fuck 'em.
They tried to claim they weren’t required to provide refunds for digital products
how about you read the fucking article instead of hoping people lay it out to you in the thread?
Good, even if the sum is not as big
It’s not about money, it’s a slap on the wrist to let them know not to fuck with the customers.
>be euro
>store chain won’t let me return the fridge I bought
>go to local customer representative
>she gets them on the phone
>tells them give me back my money and if she hears about another case like this, she’ll go down there and sort them out herself
>they return the money that day while the fridge is still at my house
You don’t fuck with angry customer rights ladies
Oh so they told bongoloids they couldn't get a refund when it's required that they get their refund over there by law?
>clicking on links here
>ever
that's how they get their sales because no one wants to deal with them
>The Court also declared Sony Europe breached the ACL by telling one of the four consumers it did not have to provide a refund unless the game developer authorised it, and by telling a fifth consumer that Sony Europe could provide a refund using virtual PlayStation currency instead of money
>uhhhh yeah we have to ask naughty dog if you can have the money back, sorry
Are these niggers serious? Not even the publisher, the fucking dev?
Sadly pretty common. Most consumers think refund rights are completely in the hands of the business and will submit to their false authority, and businesses abuse this naivety all the time. Most aren't aware that there are legal rights regarding refunds, especially in Europe.
The face of Sony fanboys everyone.
I always find it so bizarre that other countries don't have such basic consumer rights like us.
>being unable to interpret an URL
well I can't expect you to be able to read one sentence out of that article I guess. I'm sorry, have a nice day and I hope your mental retardation doesn't get in the way of life too much
>.gov.au
Try using your head a little
Remember that time they said Sony movie division is separate and wouldn't effect its game division?
Remember when Ghostbusters TANKED at the box office and PSN Plus magically got more expensive per month? I remember.
Isn't it pretty much just America?
GAMERS RIGHTS ARE HUMAN RIGHTS
say it with me
GAMERS RIGHTS ARE HUMAN RIGHTS
Shut the fuck up yuropoor we got FREEDOM
Freedom to be oppressed by literally everyone.
>who believed they had purchased faulty PlayStation games
Imagine being so fucking retarded you managed to fuck up launching a console game and blame it on Sony and the boomer retards in the government take your side. The keyword here is "believed". So, literally for everyone else they perform just fine?
Or maybe Sony should practice some quality control.
it doesn’t matter whether the game is “faulty” or not, retard, the company has to give you a refund if you want it, you don’t need to justify wanting your money back, you corporate cuck
Your rights are oppressive to corporate entities, fuck off and die.
>noooooooooooooo think of the corporate entities, goyim your rights make them sad :,(
Yuros are idiots, the end.
Four Teh Gamerz
>Remember when Ghostbusters TANKED at the box office and PSN Plus magically got more expensive per month?
that's fucking hilarious
Sure thing Karen.
Our consumer protection rights are pretty good. You burgers should be fighting for those. It's outrageous that you don't have any real ones.
Links are fine when they're not to a clickbait/"journalism" website like Kotaku or IGN. In this case it's a link to the Australian Competition & Consumer Commission.
I don't even mind kafkaesque attempts to get you to drop it by making the process long and involved. Where I draw the line is when they lie to the customer. There is no need to lie, just make it incredibly frustrating but doable. That isn't illegal. Lying is, and you run too high a risk of the one you lie to being a Karen and going scorched earth on you. Just bite the fucking bullet and comply, but be obtuse as fuck about it if you want.
Lying is just stupid.
>Consumer rights for vidya is that you're entitled to a full refund within 2 weeks of purchase if it's broken or faulty
>Every company like EBGames follows through with this, even let's people refund if they simply don't like it
>Sony says fuck that, no refund if you even download it
>Impossible to know if it's faulty unless you download it
Sometimes they're alright but God fucking dammit the PSN refund policy sucks ass.
Your "rights" literally take away the right of a business to operate how they wish. Chug bleach
what the fuck is this twitter meme
fuck off you niggers
Get fucked snoy niggers and pay up
> “Consumer guarantee rights do not expire after a digital product has been downloaded and certainly do not disappear after 14 days or any other arbitrary date claimed by a game store or developer,”
>“Consumers who buy digital products online have exactly the same rights as they would if they made the purchase at a physical store,” Mr Sims said.
Not what it’s about faggot, european law mandates a no questions asked 14 day return policy regardless of the type of product. This includes digital licenses.
It's like Chad but for older difficult women and is alway an insult. I think that's what it is. People seem to have 5 or so generic names for women they don't like.
That's utter horseshit, I've been refused refunds for that exact reason and have been well within my right.
you can get refused entry to a store because you’re a nigger, that doesn’t mean it’s legal
Based Australians standing up for gamer rights
Big corporations don't deserve the same rights as people.
>.gov.au
>bongs
Really nibba?
You're factually wrong
what about stacey? is stacey cool? because someone called me stacey on the internet but I'm a guy.
You're retarded.
Hell yeah. Fuck snoy.
the funny thing is that consumer rights and anti-trust laws are an american thing, they were introduced in europe and other countries decades later
Then why don't Americans practice the very things they introduced?
Yet us Aussies and Euros seem to be the only ones who get it right. Why is that?
Can we get Adam Ryan typing on a computer?