I live hundreds of miles away from my dad, and he's clueless about tech, so I have to help him with really basic stuff. He struggles to follow directions that I write for him, can't type his password correctly most of the time, and can't follow even the most basic instructions I give him via text/skype/email/phone.
For a while, I've had him use Skype to share his screen so I can see what he's doing and then I tell him what to do. The UI recently got changed and you have to click a plus icon and then click "share screen" and that's literally all there is to it.
Because the layout is slightly different with this new update, he can't figure out how to do it. He has also forgotten how to take screenshots, and he is really bad with describing what is going on with his computer ("it's not working", "I clicked on it" -- then I ask what is "it" and he can't answer).
I spent a couple hours earlier this week telling him how to use Skype, how to start screen sharing, etc. but no matter how I described it, he couldn't follow my directions. I asked him if he could send me a screenshot because then I'd be able to tell him what to click on. He didn't know how to do that. I tried to tell him how to take a screenshot, and he did everything wrong when I told him how to take one. I eventually had to give up. I told him to post a thread on an official skype help discussion forum thing, and I even emailed the link to him, where he could post something. Days later, I followed up on it to see if he had done it. He didn't. He said he "has a life" and technology is too hard. He always has an excuse for why he's "too busy" but I know that's a lie because he tells me about he spends his free time. What is going on?
I followed up on this yet again I told him to do it again, and waited a few days to see if he did it. Today, I checked in to see if he had posted the thread on the help site, and he gave a semi-confused answer so I'm not even sure if he did it or not. I asked if he could send me a link to the thread he made, and then he got upset and couldn't figure out how, and then started writing walls of text about he's so busy and he's afraid of technology and how it was impossible to do, and how he clicked a report button within skype to report an issue, and then he said there was no url to copy, so he couldn't comply with my request to send him a link, even though this has absolutely nothing to do with what I told him to do earlier.
Are all old people this retarded? Holy shit.
This is a guy who has a master's degree. And he has taken many days and still can't figure out how to copy and paste, take a screenshot, or click a couple buttons in skype.
And, quite often, he blames me when he can't do something correctly. And he asks if I remember his passwords, because he forgets them, even though I set him up with a password manager (which he doesn't use because he's not familiar with it, even though I gave him a one-on-one tutorial for it and send him instructions for how to use it).
Some people are bad at using technology because they're just lazy about it. They would rather do other things. But the thing about my dad is that he puts a TON of time and effort into writing long texts and emails and ranting at me on the phone about how he is too busy or "has a life" and can't do this stuff. He has spent hours and hours telling me why he can't just copy and paste something. Copying and pasting a link takes a couple seconds. So why does he do this?
And you might be thinking, just a few hours... that's not too bad. But this isn't the first time. He is like this for every single thing on his computer or phone. It's probably amounted to hundreds of hours over the years. And keep in mind: he has been using computers for longer than I've been alive. His office job has always required him to sit in front of a computer. I'm not sure how he's still hired when he can't even do basic stuff like this, but the fact of the matter is that it's not like he just hasn't had exposure to tech before. In fact, I'd say he's been using computers in an office environment for longer than most people -- way before computers and smartphones became ubiquitous. But he just doesn't venture outside his comfort zones -- EVER.
Have you ever encountered anyone this backwards with regard to technology?